Employee FAQs
RESTAURANT EMPLOYEE FREQUENTLY ASKED QUESTIONS
Common FAQs
How do I change my address?
Former Employees
Email your complete address (street address, city, state and zip code) to HRIS_Support@bobevans.com along with your Full Name, Employee ID or Last 4 digits of SSN, DOB and what location you worked.
Current Employees
Log into https://benet.bobevans.com. Go to D365 Employee Self Service (ESS) and Edit Personal Information in ESS to add your new primary address.
Benefits FAQs
Does Bob Evans Restaurants do employment or wage verification?
Yes, effective November 7, 2024, active employees and former employees hired AFTER April 29, 2017, may go to www.experianverify.com to register for a personal account and login to the Employee Portal. Your account will allow you to access your own information, see who has been viewing your information, block access, provide verification information, and dispute errors.
Enter the following information:
- Access Code: B8960BC8
- Full Social Security Number
- Full Name
- Date of Birth
- Email address
After you register you will receive an email notification with your login instructions.
For former Bob Evans Farms employees (employed before April 28, 2017), please contact The Work Number at 800-367-2884, use Code 15011.
- The Work Number Social Services Provider Line: 800-660-3399
- The Work Number Verifiers Line: 800-367-5690
Who do I contact about my benefits and/or COBRA?
Contact the Benefits Resource Center at 888-899-BOBE (2623)
How do I make changes to my benefits?
Log in to your account at www.MyBERBenefits.com or call the Benefits Resource Center at 888-899-BOBE (2623)
I’m no longer with Bob Evans Restaurants and I have questions about my 401K?
Please contact Empower at 833-961-5273
How do I make payment for my benefit premiums?
Benefit premiums are paid through payroll deductions. When premiums cannot be collected through the normal payroll process, you will be billed directly to your home address on file. You will be responsible for remitting timely payment to Bob Evans’ third-party billing administrator.
If you do not pay your invoice by the Grace Period date, your benefits will be cancelled for non-payment, and your next opportunity to gain coverage would be through a qualifying life event, or annual enrollment.
You can make payment online at www.MyBERBenefits.com or mail in a check/money order to: Bob Evans Restaurants Attn: Direct Bill Administration PO Box 850512 Minneapolis, MN 55485-0512
Paystub FAQs
How to access paystubs after April 2017 to present?
Go to https://my.adp.com
How do I access my paystubs before May 2017?
Email or call payrollservices@bobevansfoods.com and 866-633-8634
Questions about my ADP Pay card?
Please contact ADP Wisely at https://mycard.adp.com or dial 866-313-6901
W2 FAQs
How do I access my W2?
All W2s are available online. Go to https://my.adp.com
When will W2s be mailed out for the current tax season?
All W2’s are due to be postmarked to the impacted employees no later than January 31.
How do I change my address so this year's W2 is sent to my current address?
All address changes need to be completed before December 30th of the tax year. If your address has not been updated by December 31, a new W2 will not be printed and resent. However, you have the ability to print out/view the W2 online at https://my.adp.com
How do I access previous years W2s?
2017 Go to https://my.adp.com
2016 and before Contact Bob Evans Foods at: payrollservices@bobevansfoods.com or 866-633-8634
How can I set up to receive my W2 electronically?
W2’s are viewable electronically to all users that have registered with ADP Employee Self Service through the following link https://my.adp.com